Frequently Asked Questions: Job Seekers

Here are the most frequently asked questions Donaldson & James receives from job seekers.
Have a question not answered below?  Connect with us on our contact page and we’ll answer your question as soon as possible.

No, the service is completely free to use.
Not at all – recruiters are there to help you find a position. They work with you one-on-one and direct you to positions based on your skills and preferences. Ultimately, you decide if you want to accept the role.
You need to fill out this form. Ideally, you will have a resume to apply with. Our recruiters can assist you in structuring your resume if you need some help.
Visit our Job Board. If you’re having trouble, feel free to contact us at 1-855-568-7900.
Visit this form here or call us at 1-855-568-7900.
Please contact our office directly at 1-855-568-7900 and speak to one of our staffing consultants.
We connect you with a role one of our partners has available. If you are hired, you will work on assignments with our partner directly while we handle your payroll and benefits.
We are here to help you find a job you will genuinely enjoy and excel in. It’s in our best interests to match you with something that suits your needs, as better matches lead to better outcomes on the job.
We are always available as your employer if anything happens at your job. We want to ensure your continued safety, dignity and professional development in your new role. We will absolutely continue to support you in your employment journey with us.
Yes, check out our job tips for a bunch of great career development tips and employment resources.
We have offices across Canada and the US. Our Corporate Headquarters are located in Waterloo, Ontario, Canada.  Click here for Locations.
We do not have a formal internship program, but we work with many university and college students looking for experience in their program field. We want you to excel in your role and get the most out of it, so we will look for a position that can give you direct experience in your field of study.